Job Description

Franchise Business Coach

HorsePower Brands is a portfolio company of franchise brands in the home services industry delivering first-in-class customer service and experiences! As a rapidly growing enterprise, it's important that our employees have an entrepreneurial attitude, an embracing mindset toward change, and can manage/prioritize multiple concurrent projects.

The Franchise Business Coach serves as a trusted advisor and primary point of contact for franchisees, providing strategic guidance, performance coaching, and operational support to drive business success. This role is responsible for fostering strong relationships, delivering ongoing training, and supporting franchisees in executing business plans, meeting sales goals, and maintaining compliance with brand standards. Through collaborative communication, data-driven insights, and hands-on support, the Franchise Business Coach empowers franchisees to maximize their potential and achieve sustained growth within the system.

Key Accountabilities:

• Communication & Collaboration: Serve as the primary contact for franchisees, ensuring timely, effective communication. Connect them with internal resources and promote alignment through tools like ZeeNotes and internal platforms.
• Coaching & Development: Provide individual support through regular coaching meetings, both virtual and onsite. Lead training sessions to build franchisee skills and drive accountability.
• Business Planning & Strategy: Support annual planning, strategic goal setting, and performance tracking. Assist with financial analysis and recommend operational improvements for long-term success.
• Sales & KPI Management: Coach franchisees on the Gametime Sales process and help drive KPI performance. Encourage lead generation strategies and support progress toward sales goals.
• Operational Excellence & System Support: Ensure franchisees follow brand standards and utilize system tools effectively. Provide coaching, training, and troubleshooting to support operational consistency.
• Other duties may be assigned

Requirements:

• GED or high school diploma required
• Minimum of two (2) or more years of industry experience required in any of the following industries: Roofing, Glass Installation, Spray Foam, HVAC, Painting, Lighting, Window Coverings.
• Minimum of five (5) or more year of sales experience required
• Excellent communication skills, with an outgoing personality
• Self-motivation, intellectual curiosity, and the ability to adjust quickly to changing priorities
• Ability to work independently as well as in team settings, with a positive attitude and a team-player mentality
• Ability to work in a fast-paced, change-oriented, "start-up" like environment

Physical Requirements

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. The Associate should be able to stand, sit at an office space, see, hear, and understand speech, communicate, lift computer equipment, supplies and materials, use office equipment and computers. The Associate is exposed to typical office working conditions. If requested by an applicant or employee, we may provide reasonable accommodations to enable individuals with disabilities to perform the essential job functions. The above statements are intended to describe the general nature and level of work performed. They are not intended to be construed as an exhaustive list of all duties required of personnel so classified. We have the exclusive right to alter this job description at any time without notice.

SVHB Marketing LLC d/b/a HorsePower Brands, is committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We provide a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

**EOE/E-Verify Employer**

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