Product Operations Lead Job at David Joseph & Company, New York, NY

  • David Joseph & Company
  • New York, NY

Job Description

Job Description

Job Description

New York, NY · On-site · Full-time
Compensation: $100K–$180K + equity

About the Company

Our client is a Series A consumer AI company building a personal context platform that already has millions of people using it to track and understand what they consume. They are a small, fast-moving team backed by leading technology investors, and this hire will be the operational core of their product and engineering organization.

Founded 2021 · Industry: AI, Consumer

The Role

This is the operational backbone of the product, design, and engineering team: keeping the shipping machine clear, coordinated, and fast so each function can focus on its highest-leverage work. It is a hands-on, facilitation-heavy execution role with substantial ownership and a path into broader operations leadership. It is not a strategy or product-vision seat.

What you'll be doing

  • Run the product operating system: sprint planning across Product, Eng, and Design, and own the backlog as a living artifact.
  • Own release coordination, QA readiness, launch checklists, and cross-team communication.
  • Spot coordination gaps, unclear ownership, and bottlenecks before they become expensive.
  • Own support operations: intake, routing, resolution, and turning recurring support signals into product and engineering inputs.
  • Use AI aggressively to compress admin work and build lightweight automations that let a small team operate at greater scale.
  • Simplify process aggressively, favoring higher reliability over more ceremony.

Tech stack: Swift, SwiftUI, Kotlin, Compose, TypeScript, Hono, Postgres, Supabase, Snowflake, Cloudflare, AWS, Amplitude, Statsig, Sentry, Grafana Cloud

Requirements
  • 3–7 years in a product, project, or technical program management role on a software product, with a track record of execution and operational rigor.
  • Hands-on exposure to the full software development lifecycle: sprints, backlog, releases, and QA.
  • Fluent working directly with engineers in a software development environment.
  • Has owned a product-ops or release process end-to-end and independently, including building one from scratch and recognizing when an existing one is broken.
  • Experience at an early-stage (Seed to Series C) startup.
  • Strong communicator and facilitator who runs meetings, documents decisions, and closes loops.
  • Able to work in person daily at the New York City office.
Nice to Haves
  • A consumer or B2B2C background with deep operational complexity, such as trust and safety, payments, moderation, or multi-stakeholder coordination.
  • Experience operating across multiple company stages, from very small teams up through scale.
Why Join
  • Be the operational core of a fast-growing consumer AI product used by millions.
  • Real ownership now, with a clear path into operations leadership.
  • A small, high-caliber team backed by leading investors.
Details
  • Location: New York, NY
  • Work policy: On-site, 5 days per week
  • Compensation: $100K–$180K + equity
  • Visa sponsorship: Available, including transfers
  • Employment type: Full-time

Job Tags

Full time, Work at office, Visa sponsorship

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